Refund policy

Made-to-order items. Every Chain Gang product is printed on demand after you order it. For that reason we do not accept returns or exchanges for change of mind or incorrect size selection.

Damaged, defective or incorrect items. If your item arrives damaged, misprinted, defective or is not what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. Once we review it, we will send a replacement or issue a refund for the affected item at no cost to you.

Refunds. Approved refunds are issued to the original payment method. Your bank or card issuer may take several business days to post the refund.

Cancellations. Orders enter production quickly. Contact us as soon as possible if you need to cancel; we can only cancel orders that have not started production.

Questions? Reach us through our contact page.